[UPDATED] Notes Sync Maintenance

UPDATE:

We started performing maintenance on Notes sync during the U.S. holiday Monday, September 7th. We started Monday, September 7th at 2 PM PDT, and we originally expected the service to be offline until Tuesday, September 8th at 8 AM PDT, however, the process is taking about twice as long as our preliminary tests indicated. We now believe it will complete in the wee hours of the morning (PDT) of Wednesday, September 9th. Things are going well, just more slowly than we had expected.

ORIGINAL:

We will perform maintenance on Notes sync during the U.S. holiday Monday, September 7th. We plan to start Monday, September 7th at 2 PM PDT, and we expect the service to be offline until Tuesday, September 8th at 8 AM PDT.

You will still be able to create notes. They will be stored locally, but they will not sync up to our servers until the maintenance has been completed. During the maintenance, there will be an exclamation point indicating that there is an issue with sync; this is expected and it will remain until the maintenance has been completed.

If you have questions, please join the discussion in the forums.

Comments

  1. This should have been on the top of the screen, I was not even aware you were doing maintenance. Spent about 3 hours total following all the instructions online as to how to fix this problem, even reinstalled Logo's and was about to give up when I read this notice that maintenance was longer than expected, that it started on 09/07/2015 at 2 PM and hope to complete this today. (Wednesday)
    On Monday evening I was demoing how great Logos was to a friend of mine and how you can sync notes, and I could not get this to work, and did not make a good impression since it was not working. My recommendation is that anytime Logo's applies updates, they put a message on the top of the screen, preferrably in red.

  2. I didn't have the experience that Bob had, but agree: This type of warnings about Maintenance (affecting performance) should stay at the top of the screen. Plus a request for a new update – Is the Maintenance still ongoing? …for it is almost 09:00 on the 10th (South Africa) and almost midnight of the 9th-10 Sept (West Coast) and the Red"!" is still there… DM