Chances are, you’re not alone.
But did you know there’s a whole community of Logos users who have either already answered your questions or are literally available to help 24/7? And we’re not talking about vague help that leaves you more confused than you were before. We’re talking step-by-step instructions, screenshots, and creative tips. One user has even made a series of tutorial videos!
I’m not exaggerating in the slightest when I say you can get immediate help in the forums with just about anything.
A couple weeks ago I decided to do a little demo to show how great this community is. I posted a question that someone had written on our Facebook page about how to do a certain type of search in Logos. In 19 minutes I had way more information than I even knew was out there!
Why so much engagement?
I don’t know about you, but I’ve never seen such an engaged, helpful online community before! In less than 2 years, a number of our users have posted over 3,000 times. Some have posted almost 8,000 times. That’s nearly 11 posts a day, 365 days a year!
I asked a couple of our power users why they give so much time to the Logos community. Here’s what they had to say:
I realized that reading posts and answering questions were the best way to learn how to use Logos. . . . I’m constantly learning new approaches and questions to bring to the text. I love helping people to figure out how to study the Bible better and I can do that every day on Logos’ forums. —Kevin Becker
Logos has been such an amazing blessing to me that it’s hard not to interact with my fellow Logos users! —Robert Pavich
Since God’s Word bears eternal fruit in our lives, I feel I am investing in something that is eternal, and hopefully, brings God greater glory. —Mark A. Smith
I’ve learned more about using Logos from the forums than in any other way. . . . As more and more pastors benefit from Logos Bible Software, Logos is making a difference in the lives of millions of Christians around the world. . . . And let’s not forget the tens (hundrends?) of thousands of laymen and women who find Logos helpful in deepening their faith and helping them understand the Bible better. Why wouldn’t someone want to be a part of that? —Mark Barnes
We started the Logos user forums in June, 2009. It took just over a year and a half for 40,000 users to join, and today we’re quickly approaching 43,000 users. The reason? Because this community is so involved and willing to help!
How to make the most of the forums
Want to tap into the power of the Logos forums? Here are a couple tips to get the most out of your time there:
- Check out this quick forum overview.
- Search the forums to see if someone has already answered your question. There are a couple ways to make your search more effective.
- If you can’t find what you’re looking for by searching, put your question to the group. Forum MVP Mark Barnes wrote a quick guide on how to ask for help.
So next time you find yourself struggling with a technical issue, wondering how to do more thorough research, curious how useful a particular Logos title might be, wanting to share the cool things you’ve figured out how to do with the software, head over the forums, and jump into the discussion! You’ll be glad you did.