Today I filled out a survey for a company we buy software from. One question wanted me to rate their phone technical support on a scale of 1 to 9. But I have never phoned them. There was no “Don’t Know” option, and the survey software wouldn’t let me leave it blank.
I gave phone support a six.
The episode reminded me why I hate to take surveys. None-the-less, if you are a Logos Bible Software user, I am asking you to take a few minutes and fill one out for me. Because surveys really do help us design our software and prioritize projects. We read every response, and refer back to the aggregated results for months afterwards. Many of our existing features, policies, and product offerings were created in response to user feedback through earlier surveys.
So please take a few minutes to answer this nine question survey (especially the annoying, but very helpful to us, question number five) and help us do an even better job of meeting your needs in future releases of Logos Bible Software.
(Our survey does support “Don’t Know” and skipping questions.)