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Logos 4: Open Features to a Specific Screen Location

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Today’s post is from Morris Proctor, certified and authorized trainer for Logos Bible Software. Morris has trained thousands of Logos users at his two-day Camp Logos training seminars.

When you click on a toolbar icon or make a choice from one of the menus, that selected feature will open, but it may not open exactly where you want it on the screen. In such cases you then have to drag the panel to the desired position. If this happens try this.

  • Click a toolbar icon or menu choice and hold down the left mouse button
  • Drag the feature to the desired location on the screen

The light blue highlighted area will let you know where the feature will open when you release the mouse!

Logos 4: Look Up Multiple Cross References at Once

mp|seminars Tips

Today’s post is from Morris Proctor, certified and authorized trainer for Logos Bible Software. Morris has trained thousands of Logos users at his two-day Camp Logos training seminars.

Perhaps you enjoy studying the Bible through a series of cross references. If so, you’re familiar with the cross references placed inline the biblical text. In Logos 4, cross references are hyperlinked which means resting the mouse pointer on a link reveals a popup of the biblical passage from your Preferred Bible.

You can also look up numerous cross references at one time. Here’s how:

  • Open a Bible
  • Open Power Lookup from the Tools menu
  • In the Bible, select (highlight) text containing the cross references you want to look up

The Power Lookup displays only the selected cross references!

Using Your iPhone or iPod Touch to Share the Bible

Bible App Sharing.pngOne of the great features in the Logos iPhone Bible app is the ability to share Bible verses with your friends, family, and followers on Facebook, Twitter, and by email. Not only does the Logos iPhone Bible app make this easy to do, it does so in a way that is easy for your friends and family to engage with God’s Word. More than just sending a scripture reference, the iPhone app uses http://ref.ly to convert the verses into clickable links. The advantage is that you offer people an easy way to get right to the verse you want to share.

We’ve included a tutorial video below to show how the share functionality works for the iPhone and iPod Touch. If you use our iPhone app, watch the video and start sharing God’s Word! If you haven’t grabbed the free Bible app yet, then go download it today and start sharing.

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Logos 4: Open Logos the Way You Close It

mp|seminars Tips

Today’s post is from Morris Proctor, certified and authorized trainer for Logos Bible Software. Morris has trained thousands of Logos users at his two-day Camp Logos training seminars.

Do you ever have to close Logos before you’ve completed your study? Perhaps it’s time for dinner or you’re making the final descent into an airport. No worries. You can set Logos to automatically open the way you close it. Here’s how:

  • Click Customize in the lower left hand corner of the Home page
  • Uncheck the box Show home page at startup

Now when you’re ready to close Logos, just close the program with all the resources and panels still open. When you restart Logos you’ll automatically return to this layout!

Logos 4: Make Logos Easy on the Eyes

mp|seminars Tips

Today’s post is from Morris Proctor, certified and authorized trainer for Logos Bible Software. Morris has trained thousands of Logos users at his two-day Camp Logos training seminars.

The older I get, the more I appreciate the features in Logos 4 that allow me to adjust the display of the program and resources. Here are few reminders so that you can make Logos easy on the eyes:

To adjust the text size of an open panel:

  • Choose the panel menu on an open panel
  • Move the slide bar at the top of the menu to adjust the text size in that panel

To change the default text size of resources:

  • Choose Tools | Program Settings
  • In the Fonts section select a different Default Text Size from the drop down list

To change the default font in resources:

  • Choose Tools | Program Settings
  • In the Fonts section select a different Default Font from the drop down list

To change the background color in resource panels:

  • Choose Tools | Program Settings
  • In the Accessibility section select a different color from the Resource Panel Background drop down list

To change the default size of the entire program:

  • Choose Tools | Program Settings
  • In the Accessibility section select a different Program Scaling percentage from the drop down list

Logos 4.0b Is Now Available

A new version of Logos 4 will be available later today as a free download to all Logos 4 users. Version 4.0b adds a plethora of new features and improvements and squashes lots of little bugs. If you have automatic updating enabled (screenshot), which is the default setting, Logos 4 will notify you that updates are ready to be installed.

When you see the balloon tooltip window, right-click on the Logos icon in your system tray and choose to “Install update” (screenshot). If Logos 4 hasn’t downloaded the update by the end of the day and you just can’t wait any longer to get your hands on the latest release, just type Update Now into the command bar (screenshot). This will force Logos 4 to check for any available updates (screenshot) and begin downloading them.

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Logos 4: Cross Reference Lookup Bible

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Today’s post is from Morris Proctor, certified and authorized trainer for Logos Bible Software. Morris has trained thousands of Logos users at his two-day Camp Logos training seminars.

When I studied with print books I had an old, well-used Bible on my desk. This Bible’s sole purpose was to look up Bible cross references. Because it was “broken in,” I could quickly turn the pages to a desired location. My new Bible always stayed open to the passage I was studying and then it would go to the pulpit with me. With Logos 4 you can designate a “cross reference look-up” Bible while staying in the same location in another Bible. Here’s how it works:

Scattered throughout your Logos resources are hyperlinked Bible cross references. Normally when you click a link your Preferred Bible will look up the passage. You can override that default by designating a “target Bible.”

  • Click the panel menu in your secondary Bible. It can be another copy of your Preferred Bible or a completely different Bible.
  • From the panel menu select Send hyperlinks here. Notice a target image appears on the panel menu.

Now when you click a Bible cross reference in any resource, this Bible will jump to that location!

Taking Advantage of Video Tutorials

Video Tutorial

We are amassing quite a collection of feature and tutorial videos for Logos 4. At present, there are over 80 videos covering a variety of topics aimed at helping you get the most out of your Logos 4 experience. If you are looking for some help understanding things like Passage Guides, Layout Management, or Customizable Guides these video tutorials provide a wellspring of information. Would you believe there are six videos alone aimed at helping you use the Notes feature to the fullest!?

We would love to see all Logos 4 users seeing these videos as a valuable tool in their Logos 4 arsenal. Each video is—on average—a four minute investment into using your Logos 4 software to its fullest. An investment which is promised to pay huge dividends in your devotions and study time. In fact, we are so convinced of this that we intend to feature these videos here on the blog site on a semi-regular basis. Stay on the look out for more featured tutorials.

Before You Install Logos 4

If you are considering an upgrade—or a first time purchase of any Logos 4 Base Package—then you are going to want to take a couple of minutes and watch this video. It will walk you through installation, setup, your Logos.com account, resource downloads, and indexing. This video is a great tool to help kick off your Logos 4 experience.

Logos 4: Calculate Distances on a Map

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Today’s post is from Morris Proctor, certified and authorized trainer for Logos Bible Software. Morris has trained thousands of Logos users at his two-day Camp Logos training seminars.

As you’re reading in the Scriptures do you ever wonder how far people walked from city to city? If so, you can easily answer that question in Logos 4 with a tool called Biblical Places.

  • Choose Tools | Biblical Places
  • Type Corinth in the Place box
  • Click the Search arrow or press the Enter key to generate the report
  • The first map to appear will probably be entitled Paul’s Trip to Rome (if not, select the first thumbnail from the list at the bottom)

To calculate distances between places on the map:

  • Position your mouse pointerat a location on the map
  • Hold down the Ctrl key
  • Move the mouse to another location and the distance between the two places appears on the screen

Pretty cool! Enjoy!

Help Us Help You

Forums

The release of Logos 4 has presented us with some new challenges. At launch we had a strategy to deal with the influx of issues that we knew were going to come flooding in. We kept the phone lines open later and we brought customer service representatives in on the weekend to help our customers upgrade and familiarize themselves with the new product as much as we could. In fact, a few days ago, in a very transparent blog post, Logos President and CEO Bob Pritchett shared some of the challenges that we have faced.

Growing Pains

Logos 4 has been more successful than we could have hoped. And although this is something we are so thankful for, it has created challenges in customer service that we are hoping to have remedied soon. Many companies would say, “You are overwhelmed in customer care issues because of the success of your product? That is a great problem to have!” On some level this is true, but Logos prides itself in its customer care, and one customer who is unhappy with the care they have received is one customer too many.

Our goal for customer service is to have every email answered in 24 business hours, every phone call answered—by a person—in a few rings, and hold times of less than two minutes, if any. Sadly, wait times have crested the half-hour mark and because of that the emails are stacking up as well. This is not acceptable to us, and we are in the midst of hiring and training more agents.

How You Can Help Us

In order to help keep wait times down, we could use your help. Here are a couple items that would help our customer service and technical support representatives help you.

If you need to call the customer service number, please know that we are working hard to get to your phone call as soon as possible. I know how it gets after you have been on hold for about 15 minutes. You get weary of waiting and yet you are already invested . . . you are tempted to start multi-tasking. . . . . that makes sense, but to help us get through as many calls as possible, make sure that you are near your computer when we are ready to take your call. If you have disks for your installation, make sure those are available. In fact—and I know this sounds silly to say—make sure the computer is on!

Some customers opt for contacting customer service via email. Much time is wasted when our representatives open an email that simply says, “I can’t install my program,” “my software is crashing,” or “I get an error when I try to install.” It is hard on you—and us—when you have to wait a couple days to have a response to your email and that response is a generic request for more information. If you are emailing us with an issue remember to give us as much information as you possibly can. We would rather wade through some impertinent information than have to come back to you to request more.

Include information like:

  • Which program you are contacting us for help with. Logos 3? Logos 4?
  • If you are emailing with Logos 3 issues, include your Customer ID #
  • Let us know what operating system you are using
  • What is the nature of the issue that you are calling about?
  • If you are receiving an error message, what does it say?
  • Does the error message include an error code?

Before contacting us there are a couple avenues that might save you some time. The Wiki page has some very helpful information like Help! Logos won’t start at all. What can I do? and Help! Help was working fine, but now it’s crashing on me. What happened? You can also check the FAQ page for some up-to-date tips.

As we have said before, and cannot communicate more emphatically, many of the issues that people contact customer service for have been discussed in the forums. We would love to talk to each one of you, but we want to ensure that your problem can be dealt with as quickly and efficiently as possible. The Logos Forums are read regularly by both employees and very knowledgeable users who relish the opportunity to help others. The forums allow you to easily search for topics—or create threads of your own—related to whatever trouble you might be struggling through at the moment.

We are very proud of Logos 4 and the advances that it represents for powerful and effective Bible study. With any successful product launch comes enormous, and sometimes unforeseen, growing pains. We want to reinforce our commitment you—the end-user—we are working as hard as we can to provide you with the care and attention you deserve. Thank you again for your patience and continued loyalty.