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Logos 4: Make Logos Easy on the Eyes

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Today’s post is from Morris Proctor, certified and authorized trainer for Logos Bible Software. Morris has trained thousands of Logos users at his two-day Camp Logos training seminars.

The older I get, the more I appreciate the features in Logos 4 that allow me to adjust the display of the program and resources. Here are few reminders so that you can make Logos easy on the eyes:

To adjust the text size of an open panel:

  • Choose the panel menu on an open panel
  • Move the slide bar at the top of the menu to adjust the text size in that panel

To change the default text size of resources:

  • Choose Tools | Program Settings
  • In the Fonts section select a different Default Text Size from the drop down list

To change the default font in resources:

  • Choose Tools | Program Settings
  • In the Fonts section select a different Default Font from the drop down list

To change the background color in resource panels:

  • Choose Tools | Program Settings
  • In the Accessibility section select a different color from the Resource Panel Background drop down list

To change the default size of the entire program:

  • Choose Tools | Program Settings
  • In the Accessibility section select a different Program Scaling percentage from the drop down list

Logos 4.0b Is Now Available

A new version of Logos 4 will be available later today as a free download to all Logos 4 users. Version 4.0b adds a plethora of new features and improvements and squashes lots of little bugs. If you have automatic updating enabled (screenshot), which is the default setting, Logos 4 will notify you that updates are ready to be installed.

When you see the balloon tooltip window, right-click on the Logos icon in your system tray and choose to “Install update” (screenshot). If Logos 4 hasn’t downloaded the update by the end of the day and you just can’t wait any longer to get your hands on the latest release, just type Update Now into the command bar (screenshot). This will force Logos 4 to check for any available updates (screenshot) and begin downloading them.

Continue Reading…

Logos 4: Cross Reference Lookup Bible

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Today’s post is from Morris Proctor, certified and authorized trainer for Logos Bible Software. Morris has trained thousands of Logos users at his two-day Camp Logos training seminars.

When I studied with print books I had an old, well-used Bible on my desk. This Bible’s sole purpose was to look up Bible cross references. Because it was “broken in,” I could quickly turn the pages to a desired location. My new Bible always stayed open to the passage I was studying and then it would go to the pulpit with me. With Logos 4 you can designate a “cross reference look-up” Bible while staying in the same location in another Bible. Here’s how it works:

Scattered throughout your Logos resources are hyperlinked Bible cross references. Normally when you click a link your Preferred Bible will look up the passage. You can override that default by designating a “target Bible.”

  • Click the panel menu in your secondary Bible. It can be another copy of your Preferred Bible or a completely different Bible.
  • From the panel menu select Send hyperlinks here. Notice a target image appears on the panel menu.

Now when you click a Bible cross reference in any resource, this Bible will jump to that location!

Taking Advantage of Video Tutorials

Video Tutorial

We are amassing quite a collection of feature and tutorial videos for Logos 4. At present, there are over 80 videos covering a variety of topics aimed at helping you get the most out of your Logos 4 experience. If you are looking for some help understanding things like Passage Guides, Layout Management, or Customizable Guides these video tutorials provide a wellspring of information. Would you believe there are six videos alone aimed at helping you use the Notes feature to the fullest!?

We would love to see all Logos 4 users seeing these videos as a valuable tool in their Logos 4 arsenal. Each video is—on average—a four minute investment into using your Logos 4 software to its fullest. An investment which is promised to pay huge dividends in your devotions and study time. In fact, we are so convinced of this that we intend to feature these videos here on the blog site on a semi-regular basis. Stay on the look out for more featured tutorials.

Before You Install Logos 4

If you are considering an upgrade—or a first time purchase of any Logos 4 Base Package—then you are going to want to take a couple of minutes and watch this video. It will walk you through installation, setup, your Logos.com account, resource downloads, and indexing. This video is a great tool to help kick off your Logos 4 experience.

Logos 4: Calculate Distances on a Map

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Today’s post is from Morris Proctor, certified and authorized trainer for Logos Bible Software. Morris has trained thousands of Logos users at his two-day Camp Logos training seminars.

As you’re reading in the Scriptures do you ever wonder how far people walked from city to city? If so, you can easily answer that question in Logos 4 with a tool called Biblical Places.

  • Choose Tools | Biblical Places
  • Type Corinth in the Place box
  • Click the Search arrow or press the Enter key to generate the report
  • The first map to appear will probably be entitled Paul’s Trip to Rome (if not, select the first thumbnail from the list at the bottom)

To calculate distances between places on the map:

  • Position your mouse pointerat a location on the map
  • Hold down the Ctrl key
  • Move the mouse to another location and the distance between the two places appears on the screen

Pretty cool! Enjoy!

Help Us Help You

Forums

The release of Logos 4 has presented us with some new challenges. At launch we had a strategy to deal with the influx of issues that we knew were going to come flooding in. We kept the phone lines open later and we brought customer service representatives in on the weekend to help our customers upgrade and familiarize themselves with the new product as much as we could. In fact, a few days ago, in a very transparent blog post, Logos President and CEO Bob Pritchett shared some of the challenges that we have faced.

Growing Pains

Logos 4 has been more successful than we could have hoped. And although this is something we are so thankful for, it has created challenges in customer service that we are hoping to have remedied soon. Many companies would say, “You are overwhelmed in customer care issues because of the success of your product? That is a great problem to have!” On some level this is true, but Logos prides itself in its customer care, and one customer who is unhappy with the care they have received is one customer too many.

Our goal for customer service is to have every email answered in 24 business hours, every phone call answered—by a person—in a few rings, and hold times of less than two minutes, if any. Sadly, wait times have crested the half-hour mark and because of that the emails are stacking up as well. This is not acceptable to us, and we are in the midst of hiring and training more agents.

How You Can Help Us

In order to help keep wait times down, we could use your help. Here are a couple items that would help our customer service and technical support representatives help you.

If you need to call the customer service number, please know that we are working hard to get to your phone call as soon as possible. I know how it gets after you have been on hold for about 15 minutes. You get weary of waiting and yet you are already invested . . . you are tempted to start multi-tasking. . . . . that makes sense, but to help us get through as many calls as possible, make sure that you are near your computer when we are ready to take your call. If you have disks for your installation, make sure those are available. In fact—and I know this sounds silly to say—make sure the computer is on!

Some customers opt for contacting customer service via email. Much time is wasted when our representatives open an email that simply says, “I can’t install my program,” “my software is crashing,” or “I get an error when I try to install.” It is hard on you—and us—when you have to wait a couple days to have a response to your email and that response is a generic request for more information. If you are emailing us with an issue remember to give us as much information as you possibly can. We would rather wade through some impertinent information than have to come back to you to request more.

Include information like:

  • Which program you are contacting us for help with. Logos 3? Logos 4?
  • If you are emailing with Logos 3 issues, include your Customer ID #
  • Let us know what operating system you are using
  • What is the nature of the issue that you are calling about?
  • If you are receiving an error message, what does it say?
  • Does the error message include an error code?

Before contacting us there are a couple avenues that might save you some time. The Wiki page has some very helpful information like Help! Logos won’t start at all. What can I do? and Help! Help was working fine, but now it’s crashing on me. What happened? You can also check the FAQ page for some up-to-date tips.

As we have said before, and cannot communicate more emphatically, many of the issues that people contact customer service for have been discussed in the forums. We would love to talk to each one of you, but we want to ensure that your problem can be dealt with as quickly and efficiently as possible. The Logos Forums are read regularly by both employees and very knowledgeable users who relish the opportunity to help others. The forums allow you to easily search for topics—or create threads of your own—related to whatever trouble you might be struggling through at the moment.

We are very proud of Logos 4 and the advances that it represents for powerful and effective Bible study. With any successful product launch comes enormous, and sometimes unforeseen, growing pains. We want to reinforce our commitment you—the end-user—we are working as hard as we can to provide you with the care and attention you deserve. Thank you again for your patience and continued loyalty.

Logos 4: Display Your Books by Type

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Today’s post is from Morris Proctor, certified and authorized trainer for Logos Bible Software. Morris has trained thousands of Logos users at his two-day Camp Logos training seminars.

You no doubt have at least one bookshelf in your home or office that houses your books. In Logos 4 you have an electronic bookshelf simply called the Library. This amazing tool allows you to display your resources any way you want including by Type of resource. The Type classification is an internal organization of books as developed by Logos. In other words, you can see all of your Bibles together, all of your grammars, and so forth. Here’s how to use it:

  • Press Ctrl + L to open the library in a floating window
  • Right click on a column heading of information such as Author or Title (if these various columns are not appearing click the View icon to toggle between a simple and detailed view)
  • Select Type (right click any column heading for a drop down menu of various categories of information that can be displayed)
  • Once the Type column is displayed you can drag that column heading to a different position within the headings
  • Click the Type heading and you’ll see a little arrow icon appear next to it indicating this category is controlling the display of resources

As you look in the display area you’ll see various types of resources including Bible, Grammar, Lectionary, and so on.

If you just want to see your Bibles in the Library enter this in the Find box:

type:Bible

To locate your harmonies enter:

type:harmony

To discover your timelines type:

type:timeline

Please remember this Type filter can also be used to make your search collections!

Logos 4: Searching an Author’s Books

mp|seminars Tips

Today’s post is from Morris Proctor, certified and authorized trainer for Logos Bible Software. Morris has trained thousands of Logos users at his two-day Camp Logos training seminars.

If you’re like me, you have a favorite author. For me, I have a lot of A.W. Tozer books in print. Outside of the Bible, his writings have influenced my personal walk with the Lord more than any other author. But have you ever tried to find everything Tozer says about Psalm 42, or all that John Piper recorded about Ephesians 1? This type of research is impractical in print. With Logos 4, however, it’s practically instantaneous.

First, you want to make a collection of resources by a specific author:

  • Choose Tools | Collections
  • Click New
  • Name the collection something like Tozer Books or Piper Books
  • Type author:Tozer (where Tozer is the specific author) in the Start with box

All of the author’s books are listed in the Resulting Collection section. That’s all there is to making an author’s collection.

Now to search those resources for a biblical reference:

  • Choose Tools | Cited By
  • Click the Cited By panel menu and select the author’s collection to search
  • Type a reference in the Find box like Ps 42 or Eph 1
  • Click the search arrow (or press the Enter key)

Listed will be every occurrence of the reference in your favorite author’s works. I only wish I had this when I was turning hundreds of pages looking for that perfect Tozer insight!

Logos 4: Collapse Sections in Guides

mp|seminars Tips

Today’s post is from Morris Proctor, certified and authorized trainer for Logos Bible Software. Morris has trained thousands of Logos users at his two-day Camp Logos training seminars.

The various guides in Logos Bible Software 4 contain numerous sections. For example, the Passage Guide lists Commentaries, Cross References, Parallel Passages, and so on. Each section searches different resources and is identified with a section title bar. When you click the title bar, that section collapses or expands. What’s more, if a guide opens with a section collapsed, the search in that section is delayed until you expand the section.

So here’s a strategy for using the sections in a guide:

  • Open a guide from the Guides menu
  • Generate a report for a passage or word
  • Collapse all the sections in that guide
  • Close the guide
  • Return to the Guides menu and open the same type of guide
  • Again generate a report for a passage or word

You’ll notice the sections stay collapsed just the way you closed the guide. Now expand a section at a time. Use the information in it and then collapse the section again. This process speeds up searches and allows you to use only the information you need when you need it!

Logos 4: Instant Concordance

mp|seminars Tips

Today’s post is from Morris Proctor, certified and authorized trainer for Logos Bible Software. Morris has trained thousands of Logos users at his two-day Camp Logos training seminars.

One of the most popular types of Bible study is concordance work. A concordance is a book that lists every time a word appears in the Bible. For example, you can use a concordance to locate the word love all throughout the Bible.

By reading various verses about love you gain a greater understand of what love is, whom we’re to love, what we’re not to love, and so on. In Logos Bible Software 4 you want to utilize the Search feature for your concordance work. Here’s how easy it is to locate every time a word appears in the Bible:

  • Click the Search icon on the Logos toolbar
  • Select Bible as the search type
  • Select All Passages for the search range
  • Select a Bible to search like the English Standard Version
  • Type a word in the Find box like joy
  • Click the Search arrow

Almost instantly Logos lists every occurrence of the word. Click a Bible reference in the list to jump to that location. This search features provides you with an exhaustive concordance for every Bible in your library!