Archive - Training RSS Feed

Taking Advantage of Video Tutorials

Video Tutorial

We are amassing quite a collection of feature and tutorial videos for Logos 4. At present, there are over 80 videos covering a variety of topics aimed at helping you get the most out of your Logos 4 experience. If you are looking for some help understanding things like Passage Guides, Layout Management, or Customizable Guides these video tutorials provide a wellspring of information. Would you believe there are six videos alone aimed at helping you use the Notes feature to the fullest!?

We would love to see all Logos 4 users seeing these videos as a valuable tool in their Logos 4 arsenal. Each video is—on average—a four minute investment into using your Logos 4 software to its fullest. An investment which is promised to pay huge dividends in your devotions and study time. In fact, we are so convinced of this that we intend to feature these videos here on the blog site on a semi-regular basis. Stay on the look out for more featured tutorials.

Before You Install Logos 4

If you are considering an upgrade—or a first time purchase of any Logos 4 Base Package—then you are going to want to take a couple of minutes and watch this video. It will walk you through installation, setup, your Logos.com account, resource downloads, and indexing. This video is a great tool to help kick off your Logos 4 experience.

Logos 4: Calculate Distances on a Map

mp|seminars Tips

Today’s post is from Morris Proctor, certified and authorized trainer for Logos Bible Software. Morris has trained thousands of Logos users at his two-day Camp Logos training seminars.

As you’re reading in the Scriptures do you ever wonder how far people walked from city to city? If so, you can easily answer that question in Logos 4 with a tool called Biblical Places.

  • Choose Tools | Biblical Places
  • Type Corinth in the Place box
  • Click the Search arrow or press the Enter key to generate the report
  • The first map to appear will probably be entitled Paul’s Trip to Rome (if not, select the first thumbnail from the list at the bottom)

To calculate distances between places on the map:

  • Position your mouse pointerat a location on the map
  • Hold down the Ctrl key
  • Move the mouse to another location and the distance between the two places appears on the screen

Pretty cool! Enjoy!

Help Us Help You

Forums

The release of Logos 4 has presented us with some new challenges. At launch we had a strategy to deal with the influx of issues that we knew were going to come flooding in. We kept the phone lines open later and we brought customer service representatives in on the weekend to help our customers upgrade and familiarize themselves with the new product as much as we could. In fact, a few days ago, in a very transparent blog post, Logos President and CEO Bob Pritchett shared some of the challenges that we have faced.

Growing Pains

Logos 4 has been more successful than we could have hoped. And although this is something we are so thankful for, it has created challenges in customer service that we are hoping to have remedied soon. Many companies would say, “You are overwhelmed in customer care issues because of the success of your product? That is a great problem to have!” On some level this is true, but Logos prides itself in its customer care, and one customer who is unhappy with the care they have received is one customer too many.

Our goal for customer service is to have every email answered in 24 business hours, every phone call answered—by a person—in a few rings, and hold times of less than two minutes, if any. Sadly, wait times have crested the half-hour mark and because of that the emails are stacking up as well. This is not acceptable to us, and we are in the midst of hiring and training more agents.

How You Can Help Us

In order to help keep wait times down, we could use your help. Here are a couple items that would help our customer service and technical support representatives help you.

If you need to call the customer service number, please know that we are working hard to get to your phone call as soon as possible. I know how it gets after you have been on hold for about 15 minutes. You get weary of waiting and yet you are already invested . . . you are tempted to start multi-tasking. . . . . that makes sense, but to help us get through as many calls as possible, make sure that you are near your computer when we are ready to take your call. If you have disks for your installation, make sure those are available. In fact—and I know this sounds silly to say—make sure the computer is on!

Some customers opt for contacting customer service via email. Much time is wasted when our representatives open an email that simply says, “I can’t install my program,” “my software is crashing,” or “I get an error when I try to install.” It is hard on you—and us—when you have to wait a couple days to have a response to your email and that response is a generic request for more information. If you are emailing us with an issue remember to give us as much information as you possibly can. We would rather wade through some impertinent information than have to come back to you to request more.

Include information like:

  • Which program you are contacting us for help with. Logos 3? Logos 4?
  • If you are emailing with Logos 3 issues, include your Customer ID #
  • Let us know what operating system you are using
  • What is the nature of the issue that you are calling about?
  • If you are receiving an error message, what does it say?
  • Does the error message include an error code?

Before contacting us there are a couple avenues that might save you some time. The Wiki page has some very helpful information like Help! Logos won’t start at all. What can I do? and Help! Help was working fine, but now it’s crashing on me. What happened? You can also check the FAQ page for some up-to-date tips.

As we have said before, and cannot communicate more emphatically, many of the issues that people contact customer service for have been discussed in the forums. We would love to talk to each one of you, but we want to ensure that your problem can be dealt with as quickly and efficiently as possible. The Logos Forums are read regularly by both employees and very knowledgeable users who relish the opportunity to help others. The forums allow you to easily search for topics—or create threads of your own—related to whatever trouble you might be struggling through at the moment.

We are very proud of Logos 4 and the advances that it represents for powerful and effective Bible study. With any successful product launch comes enormous, and sometimes unforeseen, growing pains. We want to reinforce our commitment you—the end-user—we are working as hard as we can to provide you with the care and attention you deserve. Thank you again for your patience and continued loyalty.

Logos 4: Display Your Books by Type

mp|seminars Tips

Today’s post is from Morris Proctor, certified and authorized trainer for Logos Bible Software. Morris has trained thousands of Logos users at his two-day Camp Logos training seminars.

You no doubt have at least one bookshelf in your home or office that houses your books. In Logos 4 you have an electronic bookshelf simply called the Library. This amazing tool allows you to display your resources any way you want including by Type of resource. The Type classification is an internal organization of books as developed by Logos. In other words, you can see all of your Bibles together, all of your grammars, and so forth. Here’s how to use it:

  • Press Ctrl + L to open the library in a floating window
  • Right click on a column heading of information such as Author or Title (if these various columns are not appearing click the View icon to toggle between a simple and detailed view)
  • Select Type (right click any column heading for a drop down menu of various categories of information that can be displayed)
  • Once the Type column is displayed you can drag that column heading to a different position within the headings
  • Click the Type heading and you’ll see a little arrow icon appear next to it indicating this category is controlling the display of resources

As you look in the display area you’ll see various types of resources including Bible, Grammar, Lectionary, and so on.

If you just want to see your Bibles in the Library enter this in the Find box:

type:Bible

To locate your harmonies enter:

type:harmony

To discover your timelines type:

type:timeline

Please remember this Type filter can also be used to make your search collections!

Logos 4: Searching an Author’s Books

mp|seminars Tips

Today’s post is from Morris Proctor, certified and authorized trainer for Logos Bible Software. Morris has trained thousands of Logos users at his two-day Camp Logos training seminars.

If you’re like me, you have a favorite author. For me, I have a lot of A.W. Tozer books in print. Outside of the Bible, his writings have influenced my personal walk with the Lord more than any other author. But have you ever tried to find everything Tozer says about Psalm 42, or all that John Piper recorded about Ephesians 1? This type of research is impractical in print. With Logos 4, however, it’s practically instantaneous.

First, you want to make a collection of resources by a specific author:

  • Choose Tools | Collections
  • Click New
  • Name the collection something like Tozer Books or Piper Books
  • Type author:Tozer (where Tozer is the specific author) in the Start with box

All of the author’s books are listed in the Resulting Collection section. That’s all there is to making an author’s collection.

Now to search those resources for a biblical reference:

  • Choose Tools | Cited By
  • Click the Cited By panel menu and select the author’s collection to search
  • Type a reference in the Find box like Ps 42 or Eph 1
  • Click the search arrow (or press the Enter key)

Listed will be every occurrence of the reference in your favorite author’s works. I only wish I had this when I was turning hundreds of pages looking for that perfect Tozer insight!

Logos 4: Collapse Sections in Guides

mp|seminars Tips

Today’s post is from Morris Proctor, certified and authorized trainer for Logos Bible Software. Morris has trained thousands of Logos users at his two-day Camp Logos training seminars.

The various guides in Logos Bible Software 4 contain numerous sections. For example, the Passage Guide lists Commentaries, Cross References, Parallel Passages, and so on. Each section searches different resources and is identified with a section title bar. When you click the title bar, that section collapses or expands. What’s more, if a guide opens with a section collapsed, the search in that section is delayed until you expand the section.

So here’s a strategy for using the sections in a guide:

  • Open a guide from the Guides menu
  • Generate a report for a passage or word
  • Collapse all the sections in that guide
  • Close the guide
  • Return to the Guides menu and open the same type of guide
  • Again generate a report for a passage or word

You’ll notice the sections stay collapsed just the way you closed the guide. Now expand a section at a time. Use the information in it and then collapse the section again. This process speeds up searches and allows you to use only the information you need when you need it!

Logos 4: Instant Concordance

mp|seminars Tips

Today’s post is from Morris Proctor, certified and authorized trainer for Logos Bible Software. Morris has trained thousands of Logos users at his two-day Camp Logos training seminars.

One of the most popular types of Bible study is concordance work. A concordance is a book that lists every time a word appears in the Bible. For example, you can use a concordance to locate the word love all throughout the Bible.

By reading various verses about love you gain a greater understand of what love is, whom we’re to love, what we’re not to love, and so on. In Logos Bible Software 4 you want to utilize the Search feature for your concordance work. Here’s how easy it is to locate every time a word appears in the Bible:

  • Click the Search icon on the Logos toolbar
  • Select Bible as the search type
  • Select All Passages for the search range
  • Select a Bible to search like the English Standard Version
  • Type a word in the Find box like joy
  • Click the Search arrow

Almost instantly Logos lists every occurrence of the word. Click a Bible reference in the list to jump to that location. This search features provides you with an exhaustive concordance for every Bible in your library!

Logos 4: Type Keywords in Passage Box

mp|seminars Tips

Today’s post is from Morris Proctor, certified and authorized trainer for Logos Bible Software. Morris has trained thousands of Logos users at his two-day Camp Logos training seminars.

If you’re new to Bible reading and Bible study then Logos Bible Software 4 is going to be a very good friend to you by helping you get into the Bible. The Home Page opens with numerous suggestions for study as it displays various articles and graphics from your library. When you see something of interest just click a link for more information.

On the Home Page is a Passage Box in which you type a biblical reference to initiate study of that passage. You may, however, at least occasionally, not know a passage to type. Don’t fret. Logos will still help. Instead of typing a Bible reference, just type a couple of keywords and more times than not, Logos will locate a passage for you. For example,

Type Be Attitudes then click a passage from the drop down list.

Type Lord’s Prayer and you’ll see the places in the Bible where this prayer is recorded.

Type Birth of Jesus and you’ll be studying the Christmas story before you know it.

When you type keywords in the box, Logos searches section titles (pericopes) in your Bibles for possible matches. Try typing these keywords not just on the Home Page, but everywhere you see a Passage Box. Logos is there to lend a helping hand.

5 Reasons to Do Your 2010 Bible Reading in Logos 4

How’s your Bible reading going? If you’re like many Christians, you probably made plans to read through the Bible (or a portion of it) this year. If the statistics are correct, right about now many of you might need a little encouragement to stick with it. Or maybe the new year crept up on you, and you never even got around to picking a reading schedule for the year.

Either way—whether you’re just getting started or trying to stick with it—let me encourage you to consider doing your 2010 Bible reading in Logos Bible Software 4. I can’t promise that it will keep you on track all year, but there are five reasons I think it could be a big help.

With Logos Bible Software 4, you can

  1. start and end your Bible reading schedule whenever you want
  2. customize your reading schedule to fit your schedule and pace
  3. recover from missed days and stick with it
  4. read your Bible anywhere
  5. turn Bible reading into Bible study with ease

Let’s take a look at each one of these.

1. Start and end your Bible reading schedule whenever you want.

With most traditional Bible reading plans, you start on January 1 and finish on December 31. So if you didn’t start your Bible reading on the first day of the year, chances are you probably aren’t going to try—it’s just too much work to get caught up.

But that doesn’t have to be the case if you do your Bible reading in Logos 4. Your Bible reading plan can start and end any day of the year. You can just as easily set up your plan to start today. With Logos 4 every day is a good day to start reading the Bible.

2. Customize your reading schedule to fit your schedule and pace.

There are lots of good Bible reading plans freely available on the internet. Some let you read straight through the Bible from Genesis to Revelation. Others have you read through the OT and the NT at the same time. Others throw in a Proverbs a day. Still others include a daily reading from the Psalms.

While there are a wide variety of plans available, there may not be a plan that’s a perfect fit for you. Scheduling your reading in Logos 4 means you can create just the right plan. You decide when to start and finish, how often to do your readings, what portions of the Bible to read, and how much to read at each sitting. There’s no need to be forced into a plan you can’t maintain with your schedule.

In Logos 4 there are several predefined plans, but creating your own unique plan is easy. Go to File > Reading Plan, or type “Create Reading Plan” into the Command Bar and hit enter. Click on “All Passages” and choose one of the default plans, or enter your own custom range. For example, if you want to read from multiple places in the Bible each day, separate the ranges with a pipe. Ge–Dt | Mt–Jn would give you a reading from the Pentateuch and the Gospels each day. You can even create your own chronological reading plan using a variety of custom ranges.

3. Recover from missed days and stick with it.

According to the statistics I’ve seen, the majority of people who set out to read through the Bible or a portion of the Bible in a year end up throwing in the towel pretty early on. If you miss a few days, it’s easy to feel so far behind that you can’t get caught up. You could just adjust your schedule, but a print schedule doesn’t really lend itself to changes.

That’s the beauty of Logos. If you fall behind and can’t get caught up, instead of quitting you can just select “Adjust plan from here,” and it will push everything back (update: this feature is in beta and will ship soon!). Or you can just skip the readings you’ve missed by selecting “Catch up to here”—not ideal, but definitely better than quitting. If you’d rather still end on the same day and not skip any of your readings, it’s easy to quickly edit and rebuild your plan.

4. Read your Bible anywhere.

For the sake of consistency, it’s ideal to do your Bible reading at the same time and in the same place every day. But that’s not always possible. What often happens is that if you miss your scheduled Bible reading time, you end up missing the day (and one missed day often leads to another). You may have other opportunities during the day to do your reading, but you don’t have a Bible handy or can’t remember where you left off.

Logos 4 makes it easier than ever to do your Bible reading anywhere. Your reading plans are synced between your computers, so whether you’re at home, at the office, or on the road, you can keep up with your reading. With the Logos iPhone app, you can even take your reading with you in your pocket. I’ve been doing most of my Bible reading this year on my iPod Touch, and I’ve thoroughly enjoyed the ability to make the most of my bus trips to and from work* and the convenience of reading in bed.

5. Turn Bible reading into Bible study with ease.

If you’re reading the Bible carefully, you’re likely going to have questions about the meaning of a word or a verse or the location of a parallel passage or cross reference. Many print Bible’s have basic cross references and notes, but even with a good study Bible you’re going to come up empty handed on occasion. Digging deeper with print resources can take a lot of time and effort, and doing your reading in a print Bible means you’ll probably be more likely to pass up on the opportunities to turn reading into fruitful study and meditation. The beauty of Logos is that you can get answers in just a few minutes to just about any question that arises while you read. If you want to take your Bible reading to the next level this year, Logos 4 might just be exactly what you need.

Whether you’re just now considering a reading plan for 2010 or you’re on the brink of giving up on one, I’d encourage you to get started today with Logos Bible Software 4.

* In order to do my Bible reading on the bus, where I don’t have Wi-Fi access, I have to make sure to look up my reading before I’m out of Wi-Fi range at home or at work. But this will no longer be an issue. We’re currently beta testing offline support for reading plans, and it works great. It’s coming to an app store near you soon!

Logos 4: Close All

mp|seminars Tips

Today’s post is from Morris Proctor, certified and authorized trainer for Logos Bible Software. Morris has trained thousands of Logos users at his two-day Camp Logos training seminars.

As you study the Bible with Logos Bible Software 4, you’ll find yourself with numerous resources, tools, and guides open on the screen. Now it’s time to close the panels and move in a different direction. You can of course close each panel individually, but that may take a while. So here’s a quick way to close everything on the screen and return to the Home Page.

Type close all in the Command Bar and press the Enter key.

For more commands to use in the Command Bar, read the Command Bar training article and watch the tutorial video.